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No.1 Welsh Shop for Welsh Gifts & Wales Rugby Goods
Shipping & Returns |
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| We aim to despatch all goods within 48 hours of ordering.
Current UK postage is a fixed flat rate of £2 per order. For most orders this is a subsidised rate - the remainder being paid by Welshsuperstore.co.uk as a marketing and goodwill initiative.
Overseas customers should contact us for a quote before placing an order
If stock is found to be unavailable at the time of ordering, customers will be notified and will have the option of a refund or to await re-stocking of the item. All goods must be thoroughly checked on arrival for damages that may have occurred during shipment. This is the responsibility of the consumer, we cannot accept liability for goods that are found to be damaged, after they have been signed for. Signing of the shipping companies receipt is a binding statement that the order arrived complete and in excellent condition. Welshsuperstore.co.uk do not accept liability for any consequential loss, either direct or indirect, resulting from our ordering/stocking procedures or from ordering errors by customers. Under no circumstance will we authorise a refund for any goods until they have been returned to our premises in their original packaging with instruction manuals and all sales and delivery documentation. Refund, Replacement and Cancellation Any goods found faulty within 30 days of purchase will either be refunded or replaced. Return of the goods to us will be at our expense. Goods found faulty after 30 days may be repaired subject to manufacturers policy. Orders placed erroneously should be reported to us within 7 days and a refund will be given, minus any shipping charges incurred + 20% re-stocking fee. |
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